Welcome to PC Techs

PCTechs (A Masterplan Designs Inc. Company) provides on-site computer support for residential and business customers in the greater Hamilton and Toronto areas of Ontario, Canada. Established in 2002, we have built a reputation of reliable and affordable computer service and support. 

PCTechs specializes in Web and Cloud based Solutions including website design and custom software development and more. We offer web hosting, cloud backup solutions, and a wide range of IT services to our clients. Our focus is always on customer service and we take pride in saying that we have a huge number of satisfied customers under our portfolio.

PCTechs Business Analysis and Project Management departments are always busy helping out our customers. They are fully equipped with taking on projects to deliver in a timely manner. Whether it is a business study or you are looking for a requirement gathering or writing specifications, our team can do this for you. We can manage projects end to end including the development and deployment, not to forget mentioning the post production support that is also available.

PCTechs is proud to announce that we are a A+ rating company with the Better Business Bureau that speaks volume of our best customer service.

We specialize in providing IT Solutions and Services for both business and residential customers including:

  • PC / Laptop Repair Support
  • Virus and Malware Removal
  • Network Installation and Management
  • Server Management
  • Web Development
  • Software Development
  • Search Engine Optimization
  • Search Engine Marketing
  • Consulting
  • Business Analysis
  • Project Management
  • Secure Email Hosting
  • Secure Email Hosting
  • Cloud Backups
  • Web Hosting
  • Mobile Devices
  • Mobile Devices
  • Hands-On Training
  • TV and Home Theater Installations
  • Cabling

Offering both on-site and remote support, as well as our support lab for drop-off assistance options, our technical support staff is ready and well equipped to meet all of your IT support needs. 

We offer very competitive hourly and per-job rates. Also available are annual contracts for our clients to save even more. Our objective is to work with our customers as per their convenience to provide them with the best possible service. Contact us for all of your computer support and telecommunication needs.